25Years
Solar Panel Warranty
Structural integrity and peak power production performance are covered for 25 years.
Warranty & Aftercare
We’re staying with youlong after theinstallation.
From product warranties to aftercare support, ApolloGrid helps keep your solar and energy storage system supported long after installation day.
Our Comprehensive Guarantees
Clear protection across your complete solar system.
10Years
Battery Storage Warranty
Smart battery storage systems are protected for long-term home energy confidence.
10Years
Inverter Warranty
Hybrid inverter warranty support for power conversion, intelligent control and smart grid integration.
Years 1–5: Full parts & labourYears 6–10: Full parts & labour
5Years
Workmanship Warranty
Installation-related faults are covered by ApolloGrid’s in-house engineering team.
Aftercare Process
Support that continues after installation.
Simple support pathMonitor. Respond. Resolve.
Monitor
Active Monitoring
Cloud diagnostics help identify performance drops early, so support can begin before issues grow.
Respond
Local Engineering Fleet
Regional engineering support helps coordinate visits and aftercare response across UK service areas.
Resolve
Streamlined Claims
A dedicated advisor helps guide warranty claims clearly, from first check to final resolution.
Support Contact
Experiencing technical troubles?
If your system is throwing an error code, your monitoring app is disconnected, or you suspect a performance issue, ApolloGrid’s troubleshooting team is ready to help.
Error codeApp disconnectedPerformance issue
Contact an agent
Call Support0800 193 0033WhatsApp Support+44 7463 635961Email Supportjames.carter@mails.apollogrid.co.uk