Warranty & Aftercare

We’re staying with you long after the installation.

From product warranties to aftercare support, Apollogrid helps keep your solar and energy storage system supported long after installation day.

Our Comprehensive Guarantees

Clear protection across your complete solar system.

25 Years

Solar Panel Warranty

Structural integrity and peak power production performance are covered for 25 years.

10 Years

Battery Storage Warranty

Smart battery storage systems are protected for long-term home energy confidence.

10 Years

Inverter Warranty

Hybrid inverter warranty support for power conversion, intelligent control and smart grid integration.

Years 1–5: Full parts & labour Years 6–10: Full parts & labour
5 Years

Workmanship Warranty

Installation-related faults are covered by Apollogrid’s in-house engineering team.

Aftercare Process

Support that continues after installation.

Simple support path Monitor. Respond. Resolve.
Monitor

Active Monitoring

Cloud diagnostics help identify performance drops early, so support can begin before issues grow.

01
02
Respond

Local Engineering Fleet

Regional engineering support helps coordinate visits and aftercare response across UK service areas.

Resolve

Streamlined Claims

A dedicated advisor helps guide warranty claims clearly, from first check to final resolution.

03
Support Contact

Experiencing technical troubles?

If your system is throwing an error code, your monitoring app is disconnected, or you suspect a performance issue, Apollogrid’s troubleshooting team is ready to help.

Error code App disconnected Performance issue
Contact an agent

Speak with Apollogrid aftersales support.

Call Support +44 7480841766 Email Support info@apollogrid.co.uk